FAQ
FAQ & BOOKING POLICY
30% deposit is non-refundable or non transferrable in case on any cancellation
No refunds for the deposit will be given for the members of the party who miss their appointment on time.
For anyone receiving specialty styling, please have them wear a button down shirt and come with clean, dry hair. If you come with wet hair an extra charge for blow dry will be added to your service
For anyone receiving makeup services please come with a moisturized face. Moisturize your face half an hour before you require the service . (Moisturizer should be oil based for dry skin
For hair styling, wash your hair a day before, your hair should be COMPLETELLY dry, charges of blow-drying will be added
(VERY IMPORTANT) If you have dry skin exfoliate a day before otherwise skin becomes flaky after make up
We are subject to refuse service for a client with hair lice, and deposit will be non refundable.
Reserved time for getting ready shots is only offered strictly with bridal packages and needs to be booked in time of booking. Time limit is 25min max, make sure your photographer shows up in your booked time slot and leaves within the allotted time.
No kids and men allowed
Please arrive on time to avoid late fees and service conflicts with other clients. A late fee will be added to your balance.
The makeup will last all day without needing any touch ups with the exception of lips in case of eating and drinking. We use high end , long lasting products and makeup can last upto 8 hrs-14 hrs. depending on your skin type.
Bridal packages takes about 2 to 3 hours where as party packages time is an hour and a half.
A completed and signed contract along with a 40% deposit only confirms a booking. This fee will be a portion of the package booked, and will be deducted from the total price at the end.
We accept email transfer, direct deposit or cash.
It’s best to book your experience as soon as your date is fixed (for brides, especially for those clients with wedding dates in the spring/summer months as they tend to be the busiest and book very fast.
We require a written notice of cancellation min two weeks prior to event date. Payments/fees will still apply as outlined in your services contract. Otherwise you will be responsible for full service chares.